Shipping & Returns
At Merrymen Outdoors, we’re all about getting you the gear you need for your next adventure. Below, you’ll find everything you need to know about our shipping process and return policy.
Shipping Information
Where do you ship?
We’re launching with shipping to select regions, with plans to expand soon. Stay tuned for updates, or sign up here to be notified when we ship to your area.
How much does shipping cost?
Shipping rates will vary based on your location and order size. We’ll provide full details once our store goes live.
How long does shipping take?
Orders will typically be processed within X business days and delivered within X-X days, depending on your location. Exact shipping times will be confirmed at checkout once we launch.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your gear’s journey to your doorstep.
Returns & Exchanges
What is your return policy?
We stand behind our products, and if you’re not 100% satisfied, we’ll make it right. You can return unused, unworn, and unwashed items within X days of delivery for a refund or exchange.
What items are non-returnable?
- Items marked as final sale
- Used or damaged products (unless defective upon arrival)
- Gift cards
How do I start a return or exchange?
To initiate a return or exchange, contact us with your order details, and we’ll guide you through the process.
What if my gear is defective or damaged?
We take quality seriously. If your gear arrives damaged or defective, reach out to us immediately, and we’ll work to resolve the issue.
Still Have Questions?
No worries—contact us, and we’ll help get you sorted.